FAQ's

❓ Frequently Asked Questions (FAQs)

1. Are your products original and safe to use?

Yes. All SeaPakistan products are original, carefully prepared, and safe to use. Our Mehndi and beauty products are made with quality ingredients and are suitable for regular use.

2. Is your Mehndi allergy-free?

Our Mehndi is free from harsh chemicals. However, skin and hair types vary, so we always recommend doing a patch test before full use.

3. How long does the Mehndi stay fresh?

Our Tube Mehndi stays fresh up to 3 years when stored properly in a cool, dry place.

4. How many hands can be covered with one tube?

One Mehndi tube can easily be applied on both hands, depending on design size and usage.

5. Do you offer Cash on Delivery (COD)?

Yes ✅
We offer Cash on Delivery all over Pakistan for customer convenience.

6. How long does delivery take?

Delivery usually takes 3–7 working days, depending on your location.

7. Do you offer free shipping?

Yes! 🎉
Free shipping is available on selected products or during limited-time promotions. Any shipping charges will be shown at checkout.

8. What if I receive a damaged or wrong product?

If you receive a damaged or incorrect product, contact us within 24 hours of delivery with photo or video proof. We will arrange a replacement or refund after verification.

9. Can I return an opened or used product?

Due to hygiene reasons, opened or used products cannot be returned or refunded, unless there is a manufacturing defect.

10. How can I contact SeaPakistan?

You can contact us through:

  • 📩 Website contact form

  • 💬 Official WhatsApp number

  • 📧 Support email (mentioned on our website)

Our support team will respond as soon as possible.

11. Are your products suitable for all skin and hair types?

Yes, our products are designed for most skin and hair types, but results may vary. We recommend a patch test before use.

12. Can I cancel my order after placing it?

Orders can only be cancelled before dispatch. Once shipped, cancellation is not possible.